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Fraud and Scams on Craigslist (Part 2) - Avoiding Them

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Tech Tips 207

Does Craigslist Need Better Regulation?

By Bryan Lambert - Sunday, March 1, 2009

Fraud and Scams on Craigslist (Part 2) – Avoiding Them

pullQuoteIn our first part on scams and fraud that are commonly run in Craigslist, we looked at how to identify them. In Part Two, we will be looking at ways to avoid them. While some of the measures may seem like common sense, it is amazing how many people still may not take them. Many times this can be either because the fraudster puts pressure, either subtle or overt, on the intended victim (as part of the scheme) or maybe they just don’t know what they don’t know.

Use Your Head and Feet

When first conceived, Craigslist was a place meant where local people could place and look for ads. Craigslist takes great strides to ensure, that even though their website is international in nature, that it is local in scope. Keeping this in mind, one of the greatest deterrents to avoiding fraud and scams on Craigslist would be to KEEP IT LOCAL! Craigslist does have FAQs on how to avoid scams that may be perpetrated on their site and the number one thing Meet in personthat they recommend is, surprisingly: “DEAL LOCALLY WITH FOLKS YOU CAN MEET IN PERSON.” They go on to explain that by doing this you can avoid 99% of the scam attempts that are run on their site. Remember, this is not eBay – these are supposed to be local folks advertising to local folks. Insist that the transaction must be local and must be in cash. Above all else this would be the first and foremost thing to keep in mind on ANY Craigslist transaction (as a side note, Craigslist also does offer some personal safety tips on their site as well that are worth a read.

Common Sense

Another common sense rule is that if anyone that you contact or that contacts you wants you to wire money to them (be it for a rental or for a purchase - especially after they “accidently” send you too much money for an item) know that you’d get more out of your money by burning it (at least you get the warmth from the fire it creates). If you wire money to anyone met through Craigslist, you lose. You kissed that money goodbye. Anyone who is asking you to do this is trying to scam YOU out of YOUR money, pure and simple. So, DO NOT, EVER, NEVER, EVER send money to anyone this way… Period! Again, Craigslist, bless their little hearts, states in their avoid scams FAQs: “NEVER WIRE FUNDS VIA WESTERN UNION, MONEYGRAM or any other wire service,” and then they go on to say: “anyone who asks you to do so is a scammer.”

Please do NOT give out financial information about yourself. Identity thieves will have a field day on your dime if you give out your social security number, bank account number, Paypal or eBay account info (legit, LOCAL rental applications being the exception). Craigslist does list some other tips under their scammer FAQs as well. Keeping in line with some of the advice offered there, please be aware that fake cashiers checks and money orders are very common – and you’re the one left hold the bag (unlike credit card fraud, where there is a limit to how much you’re liable, there is no such limit for check fraud.). Also know that Craigslist doesn’t get involved in any type of transactions carried out on their site. They do not offer guarantees, escrow services, handle payments, buyer protection or seller certification. If you get involved in any transaction where a person says that they do, this is an immediate red flag.

In line with keeping it local, AVOID like the plague any deals involving shipping or escrow services – there simply is no way to guarantee such a transaction. The Craigslist scam FAQs goes as far as to actually state: “ONLY A SCAMMER WILL “GUARANTEE” YOUR TRANSACTION.” Keep this especially in mind if you see a car that is being offered out of the area. As a matter of fact, Craigslist actually puts in big bold letters across any page where items are offered for sale: “OFFERS TO SHIP CARS ARE 100% FRAUDULENT.” This goes in line with the advice to keep the transactions local.

Remembering the adage to keep it local that we previously mentioned, if you are considering renting, when you meet personally with the potential landlord, they usually will (as part of the rental process) ask you to fill out a rental application form. Because this (of necessity) will have some of your personal information on it, please be sure to ask potential landlords to see their ID and then record the information found on it. This step will usually weed out scammers having no legit claim to the property. Heads up if they don’t show you the ID or if they just flash it for a second without letting you record the information on it. Another bid red flag goes Forcloseup if they DON’T want you to fill out a rental application of any kind or ask to check your credit. You may want to also look up the potential rentals property or the landlord’s name on the internet and see what comes up (look for the name being connected with the word “scam” or “fraud” and look to see if the property if offered for varying amounts on different sites). It may even be prudent to look up for yourself (in the city or county public records) who exactly is listed as owner for a property and to get a statement (in writing) from the landlord that they are not behind in payments nor is the property in foreclosure. If the person tries to sell you “foreclosure lists” when you are calling about a rental, just hang up, all they want is your money and nothing more. (see: kgw.com and Fraudguides.com)

If you are a potential landlord, again, keep it local. Be wary of persons contacting you via e-mail that are out of the area and interesting in renting the property. Extra red flags go up if the grammar is poor, if they ask you information that is already contained in the ad, if they give an elaborate back story, or if they try to involve third parties. DO NOT EVER let a tenant pay you more then you asked for and then demand a refund – anyone doing this is a scam artist. Be sure to follow up on references and credit checks on your potential renter, and if you rent the property frequently, change the locks between renters.
(see:fraudguides.com/tips, http://www.fraudguides.com/tips2 and http://www.scamalicious.com/)

Final Thoughts

Yes, there are frauds and scams being run on Craigslist, but knowledge is power. Being forewarned is being forearmed. If you keep these Tech Tips in mind, you’re sure to cut down dramatically on your chances of being a victim of a scam or fraud on Craigslist.

Does Craigslist Need Better Regulation?

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Tech Tip 206

 

Does Craigslist Need Better Regulation?

By Bryan Lambert - Sunday, February 22, 2009

(Part 1) - Fraud and Scams on Craigslist -
What Do These Look Like?

You’re looking for new digs – and know just where to find the perfect place; you want to buy another car, and know just where to search for one. Perhaps you have a place you want to rent or a car Craigslistyou want to sell and you know just the place for advertising them – Craigslist! With their goal of keeping online classifieds local, simple and (for the most part) free, there’s no question about it; Craigslist has become quite an online phenomenon. Constantly one of the top 50 websites sites visited, this website, for one offering local ads, has attracted literally a worldwide following. However, along with this following Craigslist has attracted a very unsavory element of scammers as well.


In this Tech Tip, we’ll be looking specifically at some specific areas of fraud that seem to be hitting Craigslist these days in regards to rentals and items offered for sale

PullQuote206While scams and fraud do occur on many websites where buying and selling occur, they seem to be almost epidemic on Craigslist these days. Though some of these scams may seem obvious, criminals still use them again and again (often accompanied with poor grammar) for the simple fact that they continue to work. Without further ado, here are some of the common scams that are appearing on Craigslist.


For people placing an ad for a rental, some common fraudulent activities are:

  • A person contacts you from out of the area (usually overseas) and really wants to rent your listing. They send you a check or money order over the total amount due rent and then have you send the amount of overage back to them (usually by Western Union or some other wire service); this is a scam pure and simple. You will be out the amount you send back once the check (or money order) is found to be a fake (it is interesting that they send you a check or money order, but want the money “refunded” to them to be wired).
  • A person takes the information from the property you’re listing and relists it as their own. These people are also usually from out of the area. This leads to all sorts of issues as the same property can be “rented” several times – by you (legitimately) and by the scammers.
  • A person actually rents your place then turns around and by representing themselves as the owner, re-rent it to several people before skipping town.


For people looking for a home or apartment to rent:

  • You contact the person from the ad (usually via e-mail) and they explain that they are out of the area, but the place it still for
    rent. They may ask for key deposits so you can “look” at the place and For Rentthen will often try and create a sense of urgency so they can elicit the bigger ticket items such as security deposits and first and last month’s rent. Really, anything else they can think of and have it wired to them. Usually these ads are ones copied from legit ads either on Craigslist or other rental sites – but at lower (but still believable) rental rates. Like all scams, money leaves your pocket never to return.
  • No Credit CardsYou click on an ad for a very good looking and well priced rental only to be directed to call an 800 number. Usually, these end up being scammers that have no intention of renting the property at the price they listed, but want you to buy “foreclosure lists” instead. Extra bonus for the scammers if they get a good credit card number with a large limit.
  • Classic bait and switch, even if you literally watched the ad be placed, when you call the property is not available, but this other one is….
  • The person renting the house may be local, but they do not actually own the house. They either just rented it themselves or, worse yet, are advertising a vacant home that someone is trying to sell or that is bank owned. Some may claim that they are renting it on “behalf of the owner” as well. The person “renting” the property collects several deposits, several first and last rents and leaves town. In addition to the money, the scammers now have several key pieces of personal information on the persons scammed.


For people selling or buying an item on Craigslist:

  • Sellers: A person contacts you (usually out of the area) and really wants to buy your item. They offer to pay more than it is worth (works great for small, pricey items that are easy to mail) or “accidently” pay you over the amount and look for you to send the difference back to them (sound familiar? Look at item 1 for personal placing ads for rentals above). Even for large items (such as furniture), they’ll ask to pay with check and arrange to have it shipped to them; again, the check will be “accidently” over the amount asked for, and you’re asked for a refund. It may seem strange for you to be sending someone else money when you were the one selling and that’s because IT IS STRANGE!
  • Buyers: The item is not just a bargain, but it is a BARGAIN (think of a car that is well below the current Kelly Blue Book price or a Car Salesmanlaptop computer at a price too good to be true). This bargain is usually out of the area and would need to be shipped to you. An escrow service is perhaps offered to
    help facilitate the purchase (many are also sent up fraudulently just to facilitate such a scam)

  • Bottom Line, you send money-you get nothing.

Some scams and fraud and very easy to detect, but others can be difficult as criminals get more and more sophisticated. This list is by no means complete, but can give you a general outline of some common scams that are still used. Knowledge is power, so it is good to be aware of some of these tactics used by scammers before you put down your hard earned money.Now that you know what to look for, in next week’s Tech Tip, we’ll look at some ways to avoid scams and fraud on Craigslist.

Who should I notify about fraud or scam attempts?

  • FTC toll free hotline: 877-FTC-HELP (877-382-4357)
  • FTC online complaint form (http://www.ftc.gov)
  • Canadian PhoneBusters hotline: 888-495-8501
  • Internet Fraud Complaint Center (http://www.ic3.gov)
  • Non-emergency number for your local police department.

If you suspect that an item posted for sale on craigslist may be part of a scam, please email the details to “abuse@craigslist.org”. Be sure to include the URL (or eight-digit post ID number) in your message.

* http://www.craigslist.org/about/scams

Essential Gear for the Digital Nomad

Laptops, Uncategorized 1 Comment

TechTip 202

 

Essential Gear for the Digital Nomad

By Scott Nesbitt - Sunday, January 25, 2009

More and more people are working away from the office or home office. And digital nomads are everywhere. They’re traveling and hammering their keyboards in an airport or a hotel. Or, they’re closer to home at a coffee shop, a coworking space, or a library.You can lead that kind of roaming, working lifestyle and carry with you just about everything you need to be productive. If you’re a seasoned digital nomad or an aspiring one, here are a few of the things that you can use to make your portable computing easier and more complete.Note: In case you’re wondering, this TechTip was written over two days in one of my favorite coffee shops that offers wireless, and at a local public library.

 

Laptops

The laptop computer is the preferred tool of the digital nomad. Back in the early 1990s, the average laptop had only a fraction of the grunt of a desktop computer. But not any more. Whether you’re using a MacBook, a laptop running Windows, or one powered by Linux, you can do just about anything with a laptop that you can do with a desktop.

Your choice of laptop is a personal one, but one that should be informed by your needs. About half of the people that I know use a MacBook, while the rest use Windows running on hardware from Dell, Lenovo, or Sony. Those folks aren’t all artists or graphic/Web designers, either. Many are writers and software developers. You’d be surprised at which ones use a MacBook …

When looking for a notebook, consider getting the most RAM, the biggest hard drive, and the best graphics adapter that you can afford. And check out this TechTip to learn what you should look for what buying a laptop.

One option that’s becoming popular with digital nomads who want to travel really light is the netbook. A netbook is a small laptop computer, usually weighing two pounds or less. A popular one is the Asus Eee PC. Besides being ultraportable, netbooks let you get your essential work done quickly and easily. And they don’t take up a lot of space – you can use them anywhere.

 

Wireless

Just about every portable device out there has great wireless support. So, you probably won’t need a wireless adapter. But what about detecting a wireless hotspot? The software that comes with a laptop or a wifi-enabled device is usually pretty good at doing the job. Sometimes, though, things get missed. That’s where a hotspot detector comes in. It’s a little gadget that fits in the palm of your hand which checks for the existence of a signal and its strength. A couple of the more popular devices are the Digital Hotspotter from Canary Wireless and the TRENDnet adapter with hotspot detector.

In the previous paragraph, I wrote that you probably won’t need a wireless adapter. But the geek in many a digital nomad likes to be on the cutting edge. With wireless, that’s wireless-N. Wireless N is an enhancement to the 802.11 wireless standard that improves the rate at which data flows through the network. While wireless N is still a draft (it’s expected to be released in 2010), several networking gear manufacturers have put hardware on the market. Three of the biggest of these names are Linksys, Belkin, and D-Link.

There are a lot of wireless hotspots out there. Some of them are free; many aren’t. As you move around, chances are you’re jumping between hotspots. Using for-pay hotspots can quite expensive – $5 to $10 an hour. And juggling several accounts with those hotspots is a headache. Boingo Wireless makes using multiple hotspots easy. With Boingo, you have access to over 100,000 hotspots worldwide. You just log in using your Boingo account and you’re ready to go. The price isn’t too bad – $21.95 per month for use within North America. It’s definitely worth it if you’re a frequent user of wireless.

 

Hip hop bagBags

While working on the road, you’ll be carrying more than just a little gear with you. A good bag or case is essential. What makes a good bag or case? One that will hold all of your gear, of course, while keeping it safe and well organized. The average notebook case, though, just doesn’t cut it. You need something a little bigger and a lot more versatile.

Like what? Most of the road warriors I know swear by a good messenger bag. Among them are two favorites: the ID from Tom Bihn and the Ogio Hip Hop. Both are large enough to comfortably hold a laptop, a few gadgets, some accessories, a water bottle, and a snack or two. But they’re not so bulky as to inconvenience you (or anyone else) while moving through a crowded area or riding on public transit during peak hours.

If you’re a digital nomad who frequently flies, then you might want to check out a laptop bag that’s approved by the TSA. Those are the kind that (theoretically, anyway) don’t require you to remove your laptop or anything else from the bag while moving through an airport security checkpoint. To be honest, neither I nor my digital nomad pals have any experience with these bags. But this article looks at eight of them.

 

Power

Laptop batteries, as we all know, don’t hold power forever. And they tend to run down at crucial moments – like when you’re in the middle of typing an important email or saving that spreadsheet. On top of that, you never really know if you’re going to be near an electrical outlet to plug in. Having worked in a few libraries, coffee shops, and airport departure lounges, I can tell you that outlets are often at a premium. Anyone who gets the outlet jealously guards it.

Carrying an extra laptop battery can be essential. It’s a bit of an inconvenience – one more item in your bag, and a little extra weight – but well worth it when your main battery runs down.

 

Other Gear

Is there anything else a digital nomad should consider carrying? Here are a few things that I like to have with me whenever I’m working away from home.

First off, a wireless mouse. It’s one less cord to deal with, which is a boon at a cramped coffee shop table.

Also, I like to have at least two USB flash drives with me at all times. One is for storage, backup, and quickly passing files to someone else. The second one is loaded with PortableApps (an Open Source productivity suite).

Since I often spend time aboard public transit, an MP3 player is a must. The music blocks out a lot of the noise, and gives me a chance to rest my brain by listening to something pleasant.
Finally, a paper notebook and pen. Sometimes, you’ll find that you can’t avoid going the analog route. This is especially true if you need to jot down a note or a phone number and your notebook computer is packed tightly in its case.

Have anything to add? Feel free to leave a comment below.

Google Chrome - Future or Fad?

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tt188_bn.png

Google Chrome - Future or Fad?

By Scott Nesbitt - Sunday, October 5, 2008

PullQuote 188Do you need another browser on your desktop computer or laptop computer? Google thinks so. A few weeks ago, the Company released the first version of Chrome , what it describes as “a browser that combines a minimal design with sophisticated technology to make the web faster, safer, and easier.”

I’m not sure about the faster, safer, and easier part but Chrome is a very interesting piece of software. And although it’s a beta (as most Google applications are), it’s quite usable. It won’t replace Firefox, Safari, Opera, or Internet Explorer – at least not yet – but Chrome does show more than just a little promise.

 

Why another browser?

According to Google , Chrome was created to reimagine the Web browser – to build a Web browser from the ground up that realized the software that you use to access the Web isn’t just for viewing static text and graphics but to actually work with today’s dynamic Web. As the folks at Google said, Chrome is “not just a browser, but also a modern platform for web pages and applications, and that’s what we set out to build.”

Of course, there could be far more to it than this. Some commentators believe that this is the next step in a plan by Google to make the operating system obsolete, and to actually turn the Web into the operating system. This has been a dream for a while, but many people (including at least one blogger at Linux.com think that if anyone can make this a reality, Google can.

Regardless of Google’s motives, Chrome has disrupted the Web browser ecosystem. And, in my opinion, in a good and very interesting way.

 

The technology

Chrome is based on a technology called WebKit . WebKit is a light, very fast, Open Source framework for implementing the functions of a Web browser. WebKit is widely used – most notably in Apple’s Safari Web browser, and offers excellent support for Web standards .

What WebKit brings to the table is fast and efficient interpretation of Javascript (a commonly-used scripting language on the Web), as well fast rendering of Web pages. On top of that, WebKit offers excellent support for Cascading Style Sheets (a way of applying formatting to Web pages), as well as Scalable Vector Graphics (a file format for static and animated diagrams).

Chrome’s technology enables it to render both simple and complex Web pages faster than Safari, Firefox, or Internet Explorer.

 

Features

Chrome is a seeming contradiction in terms. It uses advanced technology, but its interface and feature set is (in many ways) somewhat minimalist. Regardless, the feature set packed into Chrome is interesting.

Chrome basically does what any other browser does – rendering Web pages, running Javascripts, supporting multimedia, enabling multiple tabs in a window, and the like. But some of that, it does in a much better way.

 

The interface

As mentioned earlier, Chrome’s interface is very minimalist. There’s no menu bar or icon bar. You right-click in the browser to get a menu, or use the two icons in the top right of the browser’s window to access the basic functions of Chrome. Like what? Like work with the browser’s options, copy/cut/paste content, view the source of a page, or create new tabs and windows. You can also get a list of sites simply by typing a term – for example, laptop bags – in the browser’s address bar.

 

To be honest, the interface is confusing at first. It’s not like any other browser you’ve used. However, after working with Chrome for a few minutes, you get the hang of it.

 

Staying safe

Chrome’s developers seem to have put security at the forefront of the browser. Not only does the browser warn you about potentially dangerous sites, it also isolates processes within the browser. Each time you open a new tab, that tab acts as if it’s the only process running in your browser. It has minimal, if any, interaction with the operating system or with other tabs. So, if you run into a site that’s ready to deposit some malware , adware , or anything else nasty on your computer, the tab rendering that site is isolated from other processes. The nasty payload from that site may run, but only in the isolated space of that tab. Once you close the tab, the nastiness no longer exists as far as Chrome is concerned.

One side effect of the isolated tabs is that Chrome mimics having multiple browsers running simultaneously, without the overhead. This is great if you use Web applications and have multiple accounts with them. For example, I have two Google Docs accounts – a personal one and one for my company. There are times when I need to share information between the two accounts. With Chrome, I can log into both accounts simultaneously and copy text between them. With any other browser, I’d need to copy whatever I needed to copy, log out of one account, and log into the other one.

You can also browse in incognito mode. This mode leaves no tracks – the browser doesn’t track which sites you’ve visited; the site you visited might log your IP address, though. Why you’d want to use incognito mode is your concern … To do it, just click on the Control the current page icon on the upper-right corner of the Chrome window, and then select New incognito window.

 

On top of that, Google maintains blacklists of Web sites that have been flagged as potential sources of phishing and assorted Web-based evil. Chrome regularly downloads updates to this list, and warns you when you’re about to hit one of those sites. You can choose to go there or avoid it.

 

Speed dial

Another feature is speed dial . This is simply a visual list of the Web sites that you’ve recently visited or which you frequently visit. Just click on the rather-large icon and you’re taken there immediately. This has been part of the Opera Web browser for a while now, and you can get a Firefox add-on to do the same thing. As with Opera, this is a default behavior for Chrome.

 

Bringing the Web to your desktop

A previous TechTip looked at how to turn Web applications into desktop apps using software called Prism. Chrome takes this one step further and integrates a technology called Gears . Using Gears, you not only turn the Web application into a desktop shortcut, but you can also use that application when you aren’t connected to the Web. Gears stores all of your data offline and synchronizes it when you reconnect.

To use this feature, click on the Control the current page icon and the select Create application shortcuts. On the dialog box that appears, select where you want to put the shortcuts and then click OK.

Note that Gears doesn’t work with all Web applications. It can be hit and miss to say the least.

 

Anything else?

Beyond what’s been mentioned, though, Chrome lacks a few important features that its competitors pack. Sure, it has great security and supports downloads, bookmarking, and multimedia. But unlike, say, Firefox you can’t change the look and feel of Chrome or extend it using add-ons. Well, that isn’t quite true. Some enterprising users have simple plugins for Chrome. They’re not plugins in the truest sense of the word, they’re more like bookmarklets . These plugins can do things like back up user profiles or Greasemonkey scripts . You can learn more about them here . Or, you can do a Google search .

 

Availability

Right now, only the Windows version of Chrome is officially available from Google. Linux and Mac versions are under development. However, the folks at CodeWeavers (who make CrossOver Office ) have released CrossOver Chromium for both Linux and Mac. It’s essentially Chrome for Windows with a wrapper that enables you to run the software on the other operating systems. CodeWeavers put it together as a proof of concept. It works, but it’s definitely not perfect — the browser can be a bit slow and font rendering is often idiosyncratic. Still, it gives Linux and Mac users a taste of Chrome without having to get all techie and try to compile the browser’s code.

 

What does Chrome mean for users

It could mean sweeping changes in the way that we view and use the Web. Or, it could mean nothing. My opinion falls somewhere in the middle. If nothing else, Chrome offers more choice in the Web browser world. If it retains its pep and zip Chrome could be a very viable competitor to Firefox, Internet Explorer, and Safari. Especially if the promised versions for Linux and Mac OS appear soon.

Some people fear that Google will play the features game and bloat Chrome. If that happens, then the browser will definitely lose some of its appeal.

If nothing else, Chrome is shaking up the Web browser ecosystem. It could force its competitors – Firefox, Internet Explorer, Safari, and Opera – to up their game. If that happens, then users will definitely be the winners.

Keeping Windows Clean

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By Stewart S. Miller

Windows is a living entity. Protecting Windows and keeping it clean from malware (malicious programs) is a full time job these days. Windows users are often frustrated by Microsoft’s continued efforts to make its operating system secure against hackers because patching Windows seems like a full-time job. The real question here is what do all these patches mean to you? Microsoft releases “critical” alerts on a regular basis designed to protect Windows from hacker attacks. The most severe vulnerabilities deal with security bugs that allow hackers to gain complete control over your computer. Some of these flaws exist in the way Windows Media Player and MSN Messenger process certain files. Microsoft has also identified bugs in how Exchange (its Internet Mail Server Software) and Office allow hackers to execute hostile code on vulnerable systems. These patches are supposed to prevent a hacker from gaining unauthorized access to certain sections of a Web site. Another bug in the Windows Shell Component may permit a hacker to cause an affected system to stop responding. These vulnerabilities make it possible for hackers to spy on your PC. With the advent of Service Pack 2, it seems like updates are a seamless process that simply execute in the background. The problem with this “easy” method of installation is that you, as the user, need to know what is being changed on your computer. This is why I recommend you always view the list of updates before allowing Windows to update your system.

Security Updates

One Microsoft security patch update includes a change to the functionality of a clear-text authentication feature of Internet Explorer. This update removes the ability to handle user names and passwords in HTTP URLs, HTTP with Secure Sockets Layer (SSL), URLs, and HTTPS URLs. An example of the type of URL that is no longer supported would look like: http(s):// username:password@server.com If you think your version of Windows is too old to be affected by these security concerns, think again. Windows 98, Windows 98 SE, and Windows Millennium Edition are all critically affected by these security vulnerabilities too. If you are running Windows NT 4.0 Workstation SP6a or Windows 2000 Service Pack 2, update support ceased at the end of last year. Microsoft encourages those users to migrate to a “supported” version of Windows to prevent potential exposure to these security vulnerabilities.

Protection Settings

Set your Internet and local intranet security zone settings to “high”You can take steps to protect yourself from future attacks. Set your Internet and local intranet security zone settings to “high” so your computer will prompt you before running ActiveX controls and active scripting in these zones. Setting your browser security to “high” applies the highest level of protection from unsafe content that comes across your network. If this setting causes some of your sites not to load properly, you can add those sites individually to your list of trusted sites. However, you should only do so if you are sure that the site is safe to use and is hosted from a company or entity you trust. As a final note, there is a free program that I highly recommend you download called the “Microsoft Baseline Security Analyzer” (MBSA) tool that verifies when a security update has been applied to your system. It lets you scan your system for missing security updates as well as common security misconfigurations.

Firewalls

Once upon a time, a firewall was your best answer to protecting your computer from hackers looking to exploit vulnerabilities in Windows. Unfortunately, this isn’t always the case now. Nowadays, most users are attacked by just browsing the Web. Hackers host Web sites that contain code to exploit vulnerabilities in your operating system such as infect you with a virus, spyware, or even take complete control of your computer. Hackers can alternatively compromise a Web site for the purpose of misdirecting you to click on malicious content. Hackers can’t “force” you to visit a specific site, but they can trick you into clicking on a link that invites malicious content into your machine.

Windows XP SP2 has an integrated firewall, previously known as the Internet Connection Firewall (ICF) that defends you against hackers who are trying to access your computer from the Internet without your permission. When a hacker attempts to connect to your computer via an “unsolicited request,” the Windows firewall blocks that request. Windows will actually ask your permission if you wish to “unblock” and allow connects to programs you actually want to run such as instant messaging and multiplayer network games. When you unblock those connections, the Windows firewall creates an exception so that the firewall won’t ask any more when your program needs to receive information to function. You don’t have to use the Windows firewall. You can install and run any firewall you wish.

Zone Alarm is an excellent firewall that is very popular. Zone Alarm offers both paid and free versions that can protect your computer as much or as little as you desire. An even more comprehensive program is Norton Internet Security 2005 that touts its ability to hide your PC on the Internet so hackers can’t find it. The Mac also has an integrated firewall, just like Windows. However, Norton also makes a comprehensive security solution for this platform as well in the form of Norton Internet Security 3.0. The best part of Norton Internet Security 2005 for the PC is its integrated “Intrusion Detection System” that automatically blocks suspicious traffic. Not only does this product block suspicious incoming connections, but it lets you configure your “outbound” Internet connections too. This is advantageous, because if you do get infected with spyware, Norton will alert you that a program on your system is attempting to connect to the Internet and asks you if you really want this program to connect. By giving you the opportunity to block these connections, you can effectively thwart malicious spyware from doing its evil.

Intrusion Detection

Apple’s Macintosh has its own version of this type of Intrusion Detection with a program called, “Little Snitch” that effectively asks your permission any time a program wants to connect to the Internet. Although the Mac seldom becomes infected with spyware, it is a handy utility to have so that you know exactly what your computer is doing on the Internet.

Frozen Images

Now that your computer has been through its trial by fire(wall), the best answer is to simply put your computer on ICE! If you have resigned yourself to the fact that, no matter what you do, your computer is going to get infected, then use a program called “Deep Freeze”. This software for both Mac and PC lets you configure your computer with all the programs you need and then “freeze” your configuration. If a hacker infects your computer with a virus or spyware, Deep Freeze makes the damage simply disappear. All of your settings, files and programs are completely restored to their original configurations every time you restart your computer. This makes it possible for you to avoid problems caused by software conflicts, registry and operating system corruption, lost network and Internet connections, as well as a host of problems caused by simply connecting to virus-ridden network sites. The only catch is that you have to store your personal documents on a separate drive that does not “revert” each time you restart your machine. You have to imagine this program literally resets your computer to a frozen state that you specify. However, if you create a word document, it would be lost if it were on that drive. So, remember to keep a separate drive with your personal files and you’ll have a computer that won’t ever become infected or go down. Now, all you have to worry about are mechanical failures.

Conclusion

Finding ways to prevent hackers from accessing Windows is difficult because your operating system is always in a constant state of flux. Every time you turn on your computer, browse the web, or get a Microsoft update, your operating system changes. If you want to prevent all changes from taking place on your computer, freeze the computer—but then you can’t make any changes to your operating system at all.

There are good and bad points to both approaches—but in a world where having a functional computer is a necessity—this Tech Tip will keep your system running.

Ways to Block Pop Ups

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By Jason Kohrs

Advertisers are constantly looking for any way to draw attention to their products. Although typical banner ads are still used heavily, they now seem to be almost invisible to the average web surfer. Pop ups and other intrusive types of advertising are now used to thrust an ad in your face that you have no choice but to at least acknowledge. Regardless of the nature of the ad, pop ups are a nuisance, and there are now many options available for keeping them off of your computer screen all together.

Internet Explorer on Windows XP with Service Pack 2

This summer’s release of Service Pack 2 for Windows XP brought about a few significant changes to the operating system. One of the most noticeable was the addition of a pop up blocker to Internet Explorer. The pop up blocker is integrated into the browser and can be customized by browsing to the “Tools” tab at the top of the program. Like many pop up blocker applications, personal preferences can be set to allow/block pop ups from certain sites, as well as providing customization for how the user is alerted to the fact that a pop up has been blocked. For those using Windows XP, upgrading to Service Pack 2 is an excellent idea for your system’s security as a whole, but specifically for the additional convenience of an integrated pop up blocker. For those with a Microsoft operating system other than XP, sorry, this is not available for you.

Alternative Web Browsers

There are other choices for web browsers available, and many have included a pop up blocker long before Microsoft decided to include one with Internet Explorer. The Mozilla Firefox browser version 1.0 was officially released on November 9th. This browser has already received a great deal of acclaim and has become quite popular as an alternative to Internet Explorer.

Firefox is a highly customizable web browsing application that includes an effective pop up blocker, tabbed browsing, and many other features not found in Internet Explorer. Crazy Browser is another option that was released in 2002, which is not as much an alternative browser, as it is a skin for Internet Explorer. In order for Crazy Browser to run, a system must have Internet Explorer 5 (or greater) installed, as well as Windows 95 (or greater) installed as the operating system. The Crazy Browser application then takes the base functionality of Internet Explorer and adds features similar to Firefox, such as the pop up blocker and tabbed browsing.

Browser Tool Bars

A growing trend is for websites to offer a downloadable toolbar for use with Internet Explorer. Many of these toolbars offer unique features intended to enhance the user’s web browsing experience in different ways, but they generally also include a pop up blocker. Although there are toolbars available from dozens of websites, Google, MSN, and Yahoo are some of the more reputable names with one available. The installation of these toolbars is quick and easy, and the most difficult part may be reading the fine print in the license agreements. Although these toolbars may do an excellent job blocking pop ups, they may also be retrieving data on your web surfing / search habits. If you feel a toolbar may be the right solution for you, stick with one from a trusted name, and just be sure to read the fine print.

Pop Up Blocker Software

Stand alone pop up blocking software is available from dozens, if not hundreds, of different sources. With various interfaces, and prices ranging from free to $30 (and higher), choosing one can be a difficult task. Many of the programs that are not available for free do come with a free trial download, so you can at least get a sense of whether the program is right for you before committing. Some of the options in this category include STOPzilla, Secure IE, Zero Popup and Pop Swatter, to name a few. The main drawback to this type of pop up blocking solution is that you now have another independent application running on your computer. Although they are generally not resource intensive, why run a program to do something that can be handled by one that is already running anyway? Additionally, with so many reliable solutions available to eliminate pop ups for free, spending money on one is hard to justify. Along with a dedicated pop up blocker, another recommended tact for eliminating pop-ups is eliminating spyware on your computer system. Some pop-up programs use accompanying spyware to target pop ups specifically to you and your web surfing habits. An excellent, free program for eliminating spyware of all type is Spybot Search & Destroy.

Internet Access Software from Select ISPs

Some ISPs (Internet Service Providers) now incorporate a pop up blocker with the software they provide to subscribers for accessing the internet. Earthlink, Optimum Online, and AOL are just a few of the larger providers that add value to their packages by adding a pop up blocker. Bundling this functionality with the ISPs base software definitely makes things easy for the subscriber, as there may be no need to find one elsewhere. In general, these blockers are effective, but are not the most feature rich and may have limited options for customization by the end user. One draw back with ISP provided pop up blockers is that some only work with their service. So, if you ever switch to a new provider, you’ll need to be prepared to switch to a new pop up blocker as well.
Final Words

Pop ups are a fact of life on the internet, but that does not mean you need to put up with them. Among the five general solutions presented above, there are literally hundreds of options available for eliminating the clutter of pop up ads, allowing you to enjoy only the content you intended to see.

The Basics of Computer Mice

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By Jason Kohrs

Every computer user can hopefully identify their mouse and the importance it plays in the daily operation of their computer. Mice are nothing new and for the most part are nothing overly complex, but the average user may not be familiar with all of the options and technologies that may go into these little devices. This Tech Tip will take a look at some of the features of mice that people may take for granted, or may otherwise be unaware of.

Tracking Technologies

  • Mechanical mice
    Mechanical mice were the first ones used on computers, and can still be found for sale, despite the advances of tracking technologies. These mice feature a hard ball on the underside that rolls as the mouse is moved, and rollers inside the mouse allow the physical motion to be translated to the pointer on the screen. Some “ball mice” are a bit more advanced and replace the internal rollers with optical sensors, but the same principle applies.Mechanical mice require occasional maintenance to keep the ball and rollers free of lint and other debris, and with numerous moving parts there is always a potential for problems. The use of a mouse pad is recommended for these mice as they not only provide a clean surface to work on, but also provide the needed resistance for the ball to roll smoothly.The precision of mechanical mice is not particularly good, and although they may be fine for typical desktop work, they were never quite up to the task of detailed graphics work or serious game playing.
  • Optical mice - Optical mice replace the whole ball/roller assembly of mechanical mice with a beam of a light and an optical sensor. The beam of light shines down on the surface below the mouse and the sensor uses the light to track the movement. The images included with the listing for this optical mouse provide a glimpse at the bottom of the mouse, where the light and sensor can be seen.Optical mice have several advantages over mechanical mice. There are no moving parts to break or otherwise cause problems. The need for maintenance is greatly reduced as the bottoms have no openings or rollers to collect lint. Although mice generally aren’t heavy, the elimination of the ball and roller mechanism allows an optical mouse to be much lighter than a comparable mechanical mouse. The precision of optical mice is also much greater than mechanical mice, and the resolution can go from the low hundreds to the high hundreds (as measured in dpi, dots per inch).Another advantage is that the need for a mouse pad may be eliminated with an optical mouse, as they do best while tracking on any smooth, flat surface. A clean desktop is generally good enough, but those looking to take the precision of optical mice to the highest level may opt for a performance “mousing surface.” There are several precision mousing surface manufacturers, such as XRay Pads and FUNC Industries, that design pads to appeal to game players and others who demand the best performance.
  • Laser mice
    Laser technology is the latest and greatest in computer mice tracking, and takes the advantages of optical to a new level. Most of the attributes of a laser mouse have been described in the optical mouse section, except for one. Instead of a fairly wide beam of light, it uses an extremely narrow beam of laser light.The Logitech MX1000 laser mouse may be the mouse for you if you are looking for extreme precision. According to Logitech, the laser technology used in the MX1000 provides up to “20x more sensitivity to surface detail—or tracking power—than optical.”

Hard Wired Connection Technologies

  • Serial
    Serial mice are fairly difficult to come by these days, as are the ports they need in order to operate. This technology is quite old and slow, and the popularity and convenience of USB has all but eliminated the need for this interface on your typical PC. But, there were mice that sported the 9-pin connection needed to connect to a serial port, and many PS2 mice used to include an adaptor for Serial ports.
  • PS2
    PS2 mice were the standard for a long time, as all motherboards provided two PS2 ports for connecting a keyboard and a mouse. USB technology has become so widely used that the slower and less convenient PS2 ports are on the verge of extinction with the Serial port. That said, not many mice are still sold that only support a PS2 connection, but there are still some available as with this unit from Genica.
  • USB
    Most mice can now connect via USB, and include an adaptor to be used on a PS2 port, as well. It seems that just about any mouse now uses USB to connect, whether it is a wired mouse, or any variety of wireless mice that we are about to look at.

Wireless Connection Technologies

  • Radio Frequency
    The most common type of wireless mouse uses radio frequencies to communicate motion to a receiver that is connected to the PC. This generic wireless mouse operates on the 27MHz frequency and the mouse itself is powered by AAA batteries which are not included. As you move up the price scale of RF (Radio Frequency) wireless mice, the packages will generally include an integrated rechargeable battery, as does the Logitech MX1000 discussed previously. Other features of higher end RF wireless mice include extended range, greater precision, and a receiver that doubles as a battery charger.
  • Bluetooth
    The Tech Tip on Bluetooth discussed the basics of this wireless technology, and how it was a good fit for ‘lower speed’ devices, like a mouse. Logitech and IOGear are two manufacturers offering products for Bluetooth users, in addition to more traditional mice. The Bluetooth mice are also battery powered, and use the 2.4GHz radio frequency to communicate with an included receiver/charger or other Bluetooth adaptor.
  • RFID
    A truly unique approach to wireless mice has been developed by a company called A4Tech. The A4Tech ND-30 RFID wireless mouse must be used with the included mouse pad in order to function, but there are no batteries in the mouse, and no cords on the mouse to get in the way. It works by using electromagnetic induction between the pad (which is plugged into a USB port) and the wireless, non-powered mouse. You never have to worry about replacing / charging batteries, and the weight of the mouse is greatly reduced since the power features are no longer necessary.

Features

  • Buttons
    Most mice (except for a Macintoch’s) include at least two buttons. The use of these is fairly well understood, but other buttons may be featured on a mouse to further simplify common tasks. The Logitech MX 510 mouse features a total of 8 buttons which can be programmed to execute functions of the user’s choosing.
  • Scroll wheels
    Many mice now include a scroll wheel between the two main buttons which serves to allow up/down scrolling of documents and web pages. The scroll wheel may also serves as a third button on some mice, and clicking the scroll wheel will activate commands in many applications. More advanced scroll wheels are found on some mice that allow for left to right scrolling, which may be useful on a wide spreadsheet or large image.
  • Extra features
    Many mice provide more than the basic functionality we have come to expect. Some provide a reduced footprint in order to make them more portable for use with a notebook computer. Some are designed for multi-tasking and provide an integrated flash memory card reader. Then, there are others that just look cool with a bit of a light show, or that actually keep you cool by including a small fan in the palm rest area.

Final Words

On the surface, computer mice are fairly simple devices that may not receive the attention they deserve by end users. Selecting a high quality, ergonomically designed mouse can do wonders for productivity and comfort, and the options available should allow anyone to find the right mouse for their personal preferences.

Five Things to Consider When Buying a Laptop Computer

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By Jason Kohrs

Purchasing a laptop is a large investment, and one that can be complicated by all of the options, manufacturers, and technical mumbo-jumbo that needs to be sifted through. Before you spend a lot of money on a laptop, it is important to spend a little time considering some basics that may affect the decision-making process. This Tech Tip will take a look at five of the innumerous things worth considering when buying a laptop computer.

Ergonomics

If you are going to be spending any significant amount of time working on this laptop computer, you’re going to want to be comfortable. A well-designed interface is essential for comfort, as well as good health. Carpal tunnel syndrome or tendonitis may be some of the more common conditions associated with extended computer usage, and selecting the most comfortable laptop may help avoid them all together.

The keyboards on laptops generally feature compressed layouts with smaller keys, which may place a strain on hands and wrists as users try to adapt to these miniature arrangements. Generally speaking, the larger the laptop, the larger the keyboard, as they are usually designed to span the entire width of the unit.

Most laptops use either a touchpad or tracking pointer (knob) as a replacement for a mouse. These may be adequate for occasional use, but even the best designs can become frustrating and uncomfortable when used extensively. Plus, when used for game play or other applications where precise motion is critical, they just don’t cut it.

Purchasing a separate mouse may be the best bet, as it allows you to place your arm in a more familiar (and comfortable) position, as well as providing something that may fit your hand much better. Notebook mice are available in a wired or wireless version, and generally feature a slightly smaller footprint than your typical mouse.

Connectivity

Being able to connect to common devices is just as important on laptops as it is on desktops, but being able to add these connections down the road is not as easy on a laptop. Upgrades aren’t as easy on laptops due to the basic design, so make sure what you need is included up front.

Wireless networking is almost a must-have feature on laptops now. The cord has been severed to every other shackle confining you to your desk; don’t let network connectivity hold you back. Wireless networking adapters are available as upgrades via either PCMCIA cards or USB adapters, but many now offer it onboard, hidden inside the system’s housing. Integrated wireless is the best option if available, as it requires fewer accessories to carry and to configure, and leaves those expansion ports open for other uses.

USB 2.0 may be the most common peripheral connection, and many laptops may still come with just one port. That’s fine if you don’t mind carrying around a USB hub, but the more you have to carry, the less mobile you are. A good example of the importance of USB is that many people decide they want to use a separate mouse for ergonomic reasons, and generally it will connect via USB. On a laptop with just one port, you now have to juggle the use of the mouse with connecting anything else, like a digital camera, MP3 player, or an external hard drive.

Firewire may not be as popular as USB, and as such, it doesn’t show up at all on many computer systems, regardless of whether they are desktops or laptops. Having this connection may not be necessary for everyone, but for those who want it, keep in mind that its inclusion on any particular laptop is not a given.

Bluetooth is another type of connectivity you may want in a laptop, but its popularity has yet to really catch up to its hype. More and more consumer electronics devices are starting feature Bluetooth technology, but for general computer applications, it may be more trouble than it is worth.

This Toshiba Satellite features a solid assortment of connections with three USB 2.0 ports, a Firewire port, integrated wireless and wired networking, and even a modem.

Power Management

If you are going to use a laptop as it was intended, away from your desk, you’re going to want it to provide as much battery life as possible. The first step is to shop around for a unit that offers the best battery life possible, and then seek out independent reviews to verify this performance. A good laptop should be able to run for four hours or more on a full charge, and as the technology advances, finding units that can double this time isn’t unrealistic.

The operating system on most laptops will allow for the hardware to be configured to utilize the battery as efficiently as possible. It is just up to the user to navigate their way to these tabs and set things like the display to turn off, hard drives to power down, or even the processor to slow down when it isn’t needed to run full speed. Not all processors can provide this speed throttling, but finding a system with a Mobile Pentium/Celeron or Centrino processor may be your best bet to ensure this capability.

Another way to ensure extended life away from a power outlet is to just add a second battery. Although you can obviously carry a charged spare in your bag, some laptops allow for two batteries to be installed at once, with one generally replacing the optical disk drive.

Size / Weight

All laptop computers are not created equal, and the size and weight of the various models reflect that. Some may weigh more than others due to the quantity of components included, but it may also be due to the quality of the components. Larger displays, multiple hard drives, and other integrated components will all contribute to the weight of a laptop. The largest single source of weight in a laptop may be the battery, and systems with two batteries as described above, should be expected to be much heavier.

No laptop may be considered heavy in the grand scheme of things, but just a few pounds more may be noticeable if you regularly have to lug it through a busy airport or across a large college campus. Geeks.com may not provided the exact weight of each laptop they carry, but they do provide a shipping weight for each, which is a good approximation of what the laptop and various accessories will weigh when loaded into your carrying bag.

The overall size of a laptop is generally governed by the size of the display included. You may have seen the commercial where Yao Ming (7’5” basketball player) and Verne Troyer (Mini-Me) compare their laptops with 12 inch and 17 inch monitors. It is an excellent demonstration of the range of sizes available in laptop computers, and how the various sizes may be appropriate for different users. Those seeking a replacement for their desktop computer may insist on a 17” display, while those seeking to minimize size and weight in the name of portability may be willing to select a laptop with a smaller display.

Future Proof

Basically, purchase as much laptop as you can afford, so that a year or two down the road you may be less likely to need a replacement.

Processors in a laptop are generally not upgradeable, or at least quite difficult to upgrade, so picking something with marginally adequate speed for today’s needs will no doubt be obsolete sooner than you might expect. Desktop computers generally offer the convenience of having their processors (and other components) upgraded, making it less of an issue, but it is important to plan ahead with laptops, or to plan on buying another one in a few years.

The graphics processor is another integrated feature that should be considered before making a purchase, as there is no upgrading. Many laptops may offer somewhat basic graphics intended for good 2D display and 3D displays that may be hit or miss as far as the quality is concerned. In general, laptops were never intended for 3D gaming, but things are changing and many manufacturers now offer higher performance graphics solutions that can rival many desktop computers. ATI is well known for their high performance graphics products, and offer the Mobility Radeon X series of graphics processors based on their popular desktop solutions.

Laptop memory is less of a bottleneck, as it is readily available and can be upgraded rather easily. That said, many notebooks offer a base configuration of memory that may not be adequate for your particular needs. It is suggested that a Windows XP system have a minimum of 256MB of memory, and you may find that this is what is offered on many systems. 512MB is the recommended amount of memory for smooth operation on Windows XP, and many users with more intensive applications to run may insist on 1024MB. If you intend to run serious business applications or want to play some modern 3D games, it may be worth having that base 256MB upgraded before the laptop ships to you.

Final Words

Picking a laptop computer will probably be more involved than reviewing five simple steps, but you have to start somewhere! Each of these steps will hopefully guide other decisions and make the process less frustrating, while also leading to the selection of the best laptop possible.

5 Ways to Block Spam

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By Jason Kohrs

Spam is one of those things that nobody wants, but probably has plenty of. If there happens to be anyone out there unfamiliar with spam, we are not talking about the luncheon meat, but the unsolicited, junk e-mail that clogs our inboxes. And in case you are curious, according to some sources, the junk mail version of spam earned its name from a Monty Python skit regarding the luncheon meat of the same name. Care to sing along?

From offers for prescription drugs, to mortgage refinancing, to sexually explicit content, spam can leave us having to sift through mounds of trash to find the few messages we actually care to read. Although eliminating all junk e-mail may be impossible, there are several steps than can be taken to all but eliminate spam from your inbox.

  1. Protect Your E-mail Address
    One of the best strategies for avoiding spam is to protect your personal e-mail address. Your best defense is for the spammers to not even know you exist, but this is a difficult task to accomplish.Many spam mailing lists are created by harvesting e-mail addresses from websites where your information may be displayed. Newsgroups, bulletin boards, and chat rooms are just a few examples of places where spammers may run scripts to collect anything that resembles an e-mail address. Many sites, such as bulletin boards, have safeguards to protect their members, but it does nothing if these members post their personal information in one of their posts, their signature, or somewhere else that puts the information in plain sight. In addition, signing up with unknown sources for online contests, mailing lists, and similar occasions where you need to provide an address as part of the registration process may also expose your address to spammers. Using your best judgment is your best defense. If you want to keep your mailbox clean, keep your address private, only giving it out to trusted parties.
  2. Create a Spam E-Mail Account
    Protecting your e-mail address is easier said than done, and if you find that it is impossible to keep your personal e-mail address completely private, a separate account may be the solution. Referred to by some as a “throw-away” account, this e-mail account doesn’t have to cost you anything, as suitable e-mail accounts are available for free from places such as Hotmail and Yahoo.This throw-away account is the best choice when you are unsure that your privacy will be protected. Use it when registering with newsgroups, bulletin boards, sweepstakes, or in any other situation where you’re not quite sure your privacy will be protected. You have to use your better judgment, as signing up for something from a trustworthy source, like the Computer Geeks mailing list, is much different than many things we’ll just leave to our imaginations.

    Since you are not expecting any important mail at this account, if it becomes over run with spam, you do just as the name suggests and throw it away for a new one.

  3. Message Rules in Outlook / Outlook Express
    Most people use either Outlook or Outlook Express as their e-mail client, but all of these people may not be familiar with creating message rules in the “Tools” drop down menu. Rules allow you to manually filter the delivery of e-mail, and can be created to analyze the sender’s name, subject line, and message body before processing. For example, a rule can be created so that any message with a particularly offensive word in the subject line is automatically moved to the Deleted Items folder, or even better, just deleted from the server before download.Another option provided by Outlook and Outlook Express allows the user to add senders to their “Blocked Senders” list. No rule needs to be created, and in a few clicks, a sender of unsolicited e-mail can be added to your personal blocked senders list. Whenever mail arrives from this sender in the future, it will skip the inbox and go straight to the Deleted Items folder.

    Windows XP with Service Pack 2 provides even greater security in a variety of areas, including Outlook and Outlook Express. Many spam e-mails have images in the body that are coded to identify receipt of the e-mail. If the individually coded image has been viewed, the spammer knows that you have seen the e-mail, thus confirming your address as valid. With SP2, images are blocked to prevent your computer from being identified, thus keeping the spammer from confirming they have a valid address to continue mailing.

  4. Third Party Software
    There are numerous applications available for purchase, or as free downloads, specifically intended to filter spam as it enters your inbox. These programs identify telltale signs of a spam message by analyzing hidden tags in the message, use of text and images in the message, and various other clues available that point to a message being unwanted.A few examples of spam filtering software is available from these three companies; SPAMfighter, MailWasher, and Cloudmark. Each offers its own twist on the interface and manageability, but they all allow users to take control of the spam in their Outlook or Outlook Express mailboxes.

    The price tag on this type of software may involve a one time fee of $30 or more, and some come with annual subscriptions costing up to $40. If the free software doesn’t cut it for your tastes, these pay versions generally include a free trial so that you can be sure the program is right for you before you spend any money. The logic and data behind the spam filtering is constantly evolving, so these packages need to be kept updated, much like a virus scanning application, and this is where subscription-based offerings come into play.

  5. Server Based Solutions
    Most major internet service providers (ISP) now offer a spam filter as part of the package offered to its subscribers. AOL and Earthlink are just two of the big names out there that include a spam filter in with other attractive features like virus protection and pop up blockers. These ISP provide filters which effectively manage spam at the server before delivery, but they are generally not overly customizable on the end user level, and they obviously only protect e-mail accounts provided by the ISP.Protection similar to what an internet service provider offers can be implemented by just about anyone with their own domain name, and access to their server. Domain names and web hosting have become so cheap that it is not all that uncommon for people to have their own website, or at least a domain name for e-mail. SPAM Assassin is a no-cost, server based spam fighting solution that can be installed on a server, and has become a common feature included on many web hosting packages.

    These solutions use various rules and logic to analyze messages, much like the third party software does, but it all happens at the server level. This keeps the message from having to be downloaded to be processed, thus saving time and precious bandwidth.

Final Words

Spam is a nuisance that impacts people on several levels. Even if the content is not inappropriate or offensive, it is a waste of time and money. Although some spam solutions claim to eliminate 100% of all unsolicited e-mail, my experience tells me that this just isn’t realistic. That said, protecting your e-mail address and implementing the appropriate spam filtering solution should nearly eliminate spam from your life.

Dual Display Desktop

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By Jason Kohrs

The ability to run multiple monitors off of one computer is nothing new, but such configurations are seeing a surge in popularity. The falling prices of LCD monitors, coupled with the desire to comfortably have as much on screen as possible, are leading this surge. It might be an even more popular upgrade if people were aware of the ease of installation and the relatively reasonable costs associated with it. To that end, this Tech Tip will take a look at some of the basic requirements and features associated with setting up a dual display desktop on a personal computer.
Software

Displaying your desktop on multiple monitors is natively supported by Windows XP, 2000, ME, and 98, as well as in the popular distributions of Linux. Although this Tech Tip will focus on configuring a dual display setup in Windows, it is possible to go much higher than two monitors if your needs and budget should allow.

With the proper hardware installed (to be covered in the next section), enabling dual displays is quite easy. Simply navigate to the “Settings” tab of the “Display Properties” screen in Windows, and where most people are used to seeing controls for one monitor, you will now see two. The two monitors can then be enabled (attached) / disabled, resized, and reoriented to match the configuration that they physically occupy on your desk. By selecting to “Extend my Windows desktop onto this monitor”, the cursor will now be able to leave the primary monitor and can freely navigate the second display as if it was all one surface. You can move programs, icons, taskbars, and wallpapers onto the secondary monitor and start taking advantage of the increased desktop real estate. With this setup, a computer becomes much more convenient to use.

The typical home user may appreciate the extra space in order to spread out documents for easy reviewing without having to tab back and forth. On a more recreational level, perhaps they will utilize one monitor for their web browser, while the second one is used to display e-mail, instant messaging, MP3 playback, DVD video, and so on.

Another benefit of dual displays in the home can be experienced in 3D games. Many games are now supporting multiple monitors in order to enhance the experience. Unreal Tournament, Quake, and Microsoft’s Flight Simulator are just a few of the series of games that support multiple monitors to allow the player to further immerse themselves in the action.

Tri Monitor Display

In business settings, dual displays may be even more valuable. In addition to being able to view multiple documents at once, some may just need more space to see what they are working on. Designers using AutoCAD can now drag all of their toolbars onto the second monitor and use the entire surface of the primary monitor as an uninterrupted workspace. Another example of the benefits of dual displays can be seen with day traders, who may need to be monitoring the activity of numerous stocks at once. Having one window hidden behind another may be not only be inconvenient, but costly, and multiple monitors might be an easy upgrade to justify when money is on the line.

Hardware

The software portion of the setup is easily addressed considering that the functionality is built into just about every operating system available. The hardware required for running dual displays requires a bit more consideration, but isn’t anything that even a Nvida cardnovice computer user can’t figure out. One thing you obviously need to have is a pair of monitors. The second thing you need to have is a means for connecting these two monitors to the computer, which can be accomplished in a variety of ways. For those building a system from scratch, perhaps the easiest way to connect two monitors is via a dual-head graphics adaptor, such as this nVidia GeForce 6600 PCIe card. The connectors on this card allow for either one digital and one analog, or for two analog monitors (using the included adaptor) to be connected to the system through the use of just one PCI Express x16 slot. There are also dual-head cards available for AGP and PCI; it is simply a matter of selecting the correct card for the slots available on your motherboard.

In addition to selecting the correct motherboard interface, it is important to select the correct display connections. The card referenced in the previous paragraph provides one DVI connection for a digital display, as well as one 15-pin VGA connection for an analog display. Through the use of an included DVI to VGA adaptor, owners can then run the combinations of monitors mentioned above. Other cards may offer two DVI connections or two VGA connections. A VGA connection can be identified by the typical 15-pin (generally blue in color) plug that has been the staple on computers for years. DVI ConnectionA DVI connection is generally white in color, and is slightly wider than a VGA connection. Whether selecting a card for use with existing monitors, or buying the card and monitors all at one time, it is obviously critical to select components that will work together.

For those with an existing system that could benefit from dual displays, replacing the existing graphics adaptor with a dual-head card is an option, but it is not the only one. Another graphics adaptor can be added to the system, and the existing card can be kept. This is nice for financial reasons, or if the performance of the existing card doesn’t warrant replacement.

The key thing to consider with this approach is to select a secondary graphics adaptor that uses a slot available on your motherboard, and that offers a display connection to match your monitor. Newer systems may feature more than one PCIe x16 slots which can make this happen, but you can also add a PCI card to any system currently running PCIe, AGP, or PCI graphics. The cards used in a dual display setup do not need to match, and it is acceptable to run a high end primary card with a bargain basement secondary card, or any combination of cards in between.

Trying to set up dual displays on systems with integrated video can result with mixed results. Expansion slots are generally available for graphics cards on systems with the video adaptor built into the motherboard, but using these slots on many systems like this instantly disables the onboard video. Those desiring dual displays on such systems need to investigate whether onboard graphics adaptor can be part of the setup, or if two new connections need to be installed via either method described previously. But, some integrated video solutions will support dual displays, and may do so without additional hardware. For example, if the manufacturer includes the necessary connections, systems that utilize the Intel Extreme2 integrated graphics processor can run dual displays as is.Matrix quad graphics cardThere are also specialty cards, such as the ones made by Matrox that can allow up to four monitors per card, and multiple cards per system! Though not made for the gamer, these cards are great for stock traders, banks and enterprise server situations. Notebook computer owners aren’t left out of the loop on dual displays, either. Most modern notebooks feature a VGA connection that can either be used as the primary display or as part of a dual display arrangement with the notebook’s integrated display. Not all notebooks allow for this, as some will only mirror the display onto the attached monitor, so it is best to check the features and specifications before making any purchases.

Benefits

Financially, two smaller monitors should be much easier to justify than one larger monitor. Two 17” LCD monitors, or even two 19” LCD monitors, generally cost much less than just one 20” LCD monitor. Looking at the Geeks.com inventory, it can be seen that two typical 17” models will cost about $400, while one 20” model will cost closer to $800!
Dual CTR monitors

The price difference between two new smaller monitors and one new larger monitor is remarkable, but many people might already have something like a decent quality 17” monitor on hand. The value of a dual display desktop gets even better if you only need to buy one of the monitors. Many people retire perfectly good monitors just because they want to upgrade to a larger screen. Simply adding another, similar monitor to the setup can be much more economical and provide even greater desktop real estate.

Desktop real estate is what this effort is all about. People want larger displays for generally three reasons: (1) to make the image larger and easier on their eyes, (2) to be able to fit more content on to the screen, and (3) just for bragging rights as bigger is better! Dual displays may be a good way to take care of numbers one and two, and it will help satisfy number three by scoring significant coolness points worth bragging about.

As a point of reference in the desktop real estate department, let’s take a look at the maximum resolution you can run with either a single 20” monitor or two 17” monitors. A 20” Sony LCD monitor supports a maximum resolution of 1600×1200. Any one of the 17” or 19” LCD monitors at the links above will provide a maximum resolution of 1280×1024. Place two of these monitors side-by-side in a dual desktop setup and you have an effective resolution of 2560×1024. If your physical desktop makes it more convenient to configure your Windows desktop so that one monitor is above the other, instead of side-by-side, you could then have an effective resolution of 1280×2048. As you can see, the total area in the dual display configuration is far greater than that found on just one 20” monitor.

Flat pannela and CRT dual displayFrom an aesthetic stand point, people may like to have two of the exact same monitors on their desk. It is not necessary that the monitors in a dual display setup match in terms of size, brand, or technology (LCD or CRT). Any two monitors can work in a dual display setup as long as the connections on the monitor and the graphic adaptor match up. That said, there may be other reasons why someone would want to have similar, if not identical, monitors in their array.

The display specifications are worth considering when adding a different type of monitor in order to create a dual desktop arrangement. Factors such as contrast, brightness, resolution, refresh rate, and dot pitch are just some of the variables that can make one monitor look different than others. In general, it is not a big deal for displays to look different when they are in different locations, but when you have them side-by-side on your desk it may be more of an issue. If the image quality isn’t similar, shifting your eyes back and forth between the two monitors can become a strain as your eyes try to adjust to each. Many quality LCD displays have specifications that overlap and should be comfortable on the eyes, but a nice crisp LCD next to a slightly worn CRT is a different story.

Final Words

Dual display configurations are not difficult to setup and offer an economical alternative to upgrading to a larger monitor. The convenience of such a monitor arrangement can be reaped in both business and personal applications, and once you experience working or playing on two displays, you may wonder why you didn’t do it sooner.

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